Mind Matters News and Analysis on Natural and Artificial Intelligence

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COSM-3527

Wall Street Journal columnist to Big Tech: You are doomed

Companies like Google and Facebook aren’t monsters, says Andy Kessler, but each nourishes the seeds of its own destruction

Kessler told his audience at the COSM National Technology Summit that Big Tech companies are so vulnerable that, for legal reasons, the United States is the only safe place for their headquarters.

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Chatbot conversation on smartphone screen app interface with artificial intelligence technology providing virtual assistant customer support and information, person hand holding mobile phone

You can build your own chatbot

New tools have made it comparatively easy

Natural Language Interfaces (the technical term for a chatbot) are becoming more and more popular. Many dial-in phone services have switched from numeric interfaces (“Dial 1 for sales, 2 for service, etc.”) to natural language interfaces (“Please say what you are calling about”). Where they have taken off though is with chatbots. Many online help systems at least start with chatbots, which collect basic information about a problem or situation and point to existing solutions before passing the contact off to a human expert. Additionally, the rise of the Generation Text, as well as the proliferation of chat-based groupware such as Slack, means that text-based natural language interfaces are one of the best ways of interacting with young people. Is Read More ›