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Businessman with a computer monitor head and question marks

Artificial Intelligence Understands by Not Understanding

The secret to writing a program for a sympathetic chatbot is surprisingly simple…

I’ve been reviewing philosopher and programmer Erik Larson’s The Myth of Artificial Intelligence. See my two earlier posts, here and here. With natural language processing, Larson amusingly retells the story of Joseph Weizenbaum’s ELIZA program, in which the program, acting as a Rogerian therapist, simply mirrors back to the human what the human says. Carl Rogers, the psychologist, advocated a “non-directive” form of therapy where, rather than tell the patient what to do, the therapist reflected back what the patient was saying, as a way of getting the patient to solve one’s own problems. Much like Eugene Goostman, whom I’ve already mentioned in this series, ELIZA is a cheat, though to its inventor Weizenbaum’s credit, he recognized from the get-go that it was a cheat.…