Tag: AI and support workers

Woman squeezing green balloon on white background, closeup

^{Type
post

Jeffrey Funk
Date
May 26, 2025

Categorized
Artificial Intelligence, Work

Tagged
AI and support workers, Erik Brynjolfsson, Ethan Mollick, Featured, Hallucination (AI), Productivity}

AI’s Contradictory Impact on Productivity: Squeezing a Balloon

_{AI appears to give support workers a big revolution in productivity. But it is somewhat like a child squeezing a balloon; the air pushes out someplace else} _{Jeffrey Funk
May 26, 2025

6

Artificial Intelligence, Work}

Individual workers may claim huge productivity gains for their work, ignoring the impact of AI on the work of downstream employees within the same process. Read More ›