^TagContent moderation

video wall with multimedia images on different television screens, generative ai

^{Type
post

Author
News
Date
May 27, 2023

Categorized
Artificial Intelligence

Tagged
Artificial Intelligence, Congress, Content moderation, government, Large Language Models (LLMs), MIT, OpenAI}

AI Still Struggles to Take Out the Trash

_{How good is AI at content moderation?} _{News

May 27, 2023

1

Artificial Intelligence}

How good is AI at content moderation? Also, why haven’t tech companies improved at filtering bad content? A new article at MIT Technology Review goes into some of the details of AI, content moderation, and the struggle tech companies have with “bad actors.” In particular, Large Language Models (LLMs) like ChatGPT still struggle with capturing the nuance and context of language; therefore it seems unlikely that AI will totally replace human content moderators. Tate Ryan-Mosley writes, Large language models still struggle with context, which means they probably won’t be able to interpret the nuance of posts and images as well as human moderators. Scalability and specificity across different cultures also raise questions. -Tate Ryan-Mosley, Catching bad content in the age Read More ›

^{Type
post

Author
Caitlin Cory
Date
January 8, 2022

Categorized
Artificial Intelligence, Social Media

Tagged
Artificial Intelligence, Candie Frazier, Casey Newton, Content moderation, Facebook, Google, social media, The Verge, TikTok, YouTube}

Social Media Content Moderator Sues TikTok for PTSD

_{Social media moderators protect users from graphic content, but who protects the moderators?} _{Caitlin Cory

January 8, 2022

6

Artificial Intelligence, Social Media}

A social media content moderator is suing TikTok, a popular video app, for psychological trauma developed from 12-hour shifts moderating endless graphic videos. Candie Frazier works for Telus International, a Canadian contracting firm providing moderation services to social media apps like TikTok. Frazier filed a complaint with the California Central District Court in December, alleging that TikTok and parent company ByteDance do not provide enough support for the psychological wellbeing of their contracted moderators, whose job it is to remove violent, graphic, and otherwise inappropriate content from the platform. TikTok’s popularity exploded in the aftermath of pandemic lockdowns, especially among millennials and Generation Z. As of September, TikTok reported 1 billion users every month. In her complaint, Frazier explains that Read More ›

^{Type
post

Author
Brendan Dixon
Date
March 20, 2020

Categorized
Artificial Intelligence, Machine Learning, Medicine and Health, Social Media

Tagged
censorship, Content moderation, COVID-19, Featured}

AI Is Not Ready to Moderate Content!

_{In the face of COVID-19 quarantines for human moderators, some look to AI to keep the bad stuff off social media} _{Brendan Dixon

March 20, 2020

6

Artificial Intelligence, Machine Learning, Medicine and Health, Social Media}

Big social media companies have long wanted to replace human content moderators with AI. COVID-19 quarantines have only intensified that discussion. But AI is far, far from ready to successfully moderate content in an age of where virtual monopolies make single point failure a frequent risk.