Mind Matters News and Analysis on Natural and Artificial Intelligence

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McDonald's Drive through saying

McDonald’s, Meet McPathogens

What happens when the drive to automate everything meets the Law of Unintended Consequences?
I have a wager with a good friend that the self-order touch screen kiosks at McDonald’s will not last. The kiosks not only take longer to use, but are annoying. The idea of the kiosk may sound good on paper, but is a hassle in practice. And besides… Read More ›