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TagEpic Systems

Stethoscope on computer with test results in Doctor consulting room background and report chart for medical costs in modern hospital on Laptop desk. Healthcare costs business and fees concept.

An Epic Failure: Overstated AI Claims in Medicine

Independent investigations are finding that AI algorithms used in hospitals are not all they claim to be

Epic Systems, America’s largest electronic health records company, maintains medical information for 180 million U.S. patients (56% of the population). Using the slogan, “with the patient at the heart,” it has a portfolio of 20 proprietary artificial intelligence (AI) algorithms designed to identify different illnesses and predict the length of hospital stays. As with many proprietary algorithms in medicine and elsewhere, users have no way of knowing whether Epic’s programs are reliable or just another marketing ploy. The details inside the black boxes are secret and independent tests are scarce. One of the most important Epic algorithms is for predicting sepsis, the leading cause of death in hospitals. Sepsis occurs when the human body overreacts to an infection and sends chemicals into the…