You can build your own chatbot
New tools have made it comparatively easyNatural Language Interfaces (the technical term for a chatbot) are becoming more and more popular. Many dial-in phone services have switched from numeric interfaces (“Dial 1 for sales, 2 for service, etc.”) to natural language interfaces (“Please say what you are calling about”). Where they have taken off though is with chatbots. Many online help systems at least start with chatbots, which collect basic information about a problem or situation and point to existing solutions before passing the contact off to a human expert. Additionally, the rise of the Generation Text, as well as the proliferation of chat-based groupware such as Slack, means that text-based natural language interfaces are one of the best ways of interacting with young people. Is Read More ›
